Norm is the janitor at Royal Woods Elementary School.
Not much is known about him before "Teachers' Union". Near the end, he comes to Lincoln's 5th grade classroom to clean up before catching his eyes on Mrs. Johnson.
In "Absent Minded", he appears as the boys are trying to clean the bathroom in order to stay quiet about Clyde's attendance.
He has light brunette hair, thick black eyebrows, and heavy bags under his eyes. He wears a navy blue janitor uniform with rolled sleeves, a blue cap, black belt, and white shoes.